Worldwide Support

The quality features of our products include greatest reliability, safe usability – and last but not least an excellent service support. With the EAE Customer service we are always at your side, competent and reliable. The EAE Customer Service is always at your side, 365 days a year, 24/7: competent and reliable.

The EAE support line connects you directly to EAE’s expert team who will work with you to analyse and solve the problem. Most issues can usually be resolved by one single phone call. If not we can support you via remote maintenance by an encrypted and safe link.

In case of unexpected, insolvable and sometimes harmful interferences you can also rely on EAE’s nearest service engineer. Worldwide a network of experts is ready to assist you.
24/7 support for service calls (excl US service calls)
Press, reels and general controls: Phone: +49 1805 323 737
Software products: Phone +49 1805 323 763
E-mail: eae.support@eae.com

24/7 support for all US service calls
Phone: +1 (0) 770 421 0774
E-mail: service@eaeusa.com